Claire Boscq-Scott offers a unique and tailored approach to
deliver your needs and wishes in the form of 4 Star Services.
My passion and experience in business development means I have
true understanding of how a business runs from the ground up,
coupled with an in depth understanding of how to drive success in
the current economic climate. Through this wealth of experience and
tailored range of services, I am certain I will add value to your
business and bring you the perfect Customer Service Business
Solutions.
- Mystery Shopping, is measuring the quality of
the customer service provided using an impartial and objective
shopper.
- Service Management, working with the
management team to analyse results of the Mystery Shopping and
create tactical planning.
- Customer Service training, a 3hr training
session bespoke to the individual businesses to deliver service
excellence.
- Market Research, is the answer to obtaining
the data your company needs to make more informed business
decisions. Whether you are looking at focus groups, face to face
interviews… the Voice of the Customer has to be heard.
